Say the word "emotion" to a man, and he'll immediately jump out
of his seat and run from the room! Utter the word "emotion" to a woman,
and she begins to conjure up thoughts of romantic, long talks centered
around feelings. However, speak the word "emotion" to a copywriter and
s/he should see dollar signs. Why? Because a good command of subtle
emotion is the key to copy that works.
The Difference Between Subtle and Obvious Emotion
Confusing
obvious and subtle emotion is a common mistake among copywriters.
Let's say your copywriting client tells you his product should make the
end user feel classy and sophisticated. He wants the copy you write to
convey that message. What happens when writing with obvious emotion is
this:
---------------------------------
Our silverware
patterns will make you feel classy and sophisticated. They will
decorate your table in an upscale manner so you and your guests will
think you're in a fine-dining restaurant.
---------------------------------
Obvious
emotion tells readers what they will think, see or feel. This approach
is clumsy and awkward and rarely has the result the client is looking
for. On the other hand, subtle emotion has a much greater appeal. Why?
Because it deals with imagery. When you show people, rather than tell
them, how they'll feel or what will happen after they buy your product
or service, you evoke core emotions rather than shallow feelings. Here
are several examples of subtle emotion at work:
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Graceful
and elegant, these silverware patterns are sure to bring compliments
from your guests. With an exceptional display of taste and style, you
can adorn your table with distinctive stainless or sterling silverware
that highlights every element of your table setting.
---------------------------------
As
peaceful and charming as a Sunday afternoon on grandma's front porch,
these metal gliders are recreations of the WWI originals. Rock the
afternoon away with a big glass of lemonade and a little nostalgia
wafting through the air like a gentle summer breeze.
---------------------------------
Spend
lazy days and restful nights in this poster bed dreaming about romantic
interludes. Finished with Gabon mahogany veneers, your bed has reed
posts, a removable canopy frame and a louvered headboard reminiscent of a
shuttered window.
---------------------------------
Do you
see what's happening in the copy examples above? No one came right out
and said, "Your table's gonna look real classy if you use our
silverware," but the notion is there. From the description given, you
pick up on the fact that this silver will do more than make your table
look good. It will make you look good in front of your guests and give
you a little boost of confidence due to all the compliments you'll
receive.
The metal glider chair copy never said your blood
pressure would be reduced as you sat on your porch de-stressing from a
long, hard workweek, but that's the distinct impression you get from the
copy, isn't it?
And the poster bed? Just the mention of the
materials (Gabon mahogany, reed posts) and romantic interludes gives a
feeling that this bed is something special, although the copy never
actually says so.
By using subtle emotion, by painting a picture
of what the customer will get from these products, by incorporating them
into the customer's everyday life, you - as a copywriter - are able to
pique interest and increase sales. Ah! The power of words!
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